{"id":5,"date":"2025-12-10T14:14:39","date_gmt":"2025-12-10T14:14:39","guid":{"rendered":"https:\/\/www.gcc.mass.edu\/kb\/?post_type=docs&#038;p=5"},"modified":"2025-12-10T14:36:55","modified_gmt":"2025-12-10T14:36:55","password":"","slug":"forgot-your-password","status":"publish","type":"docs","link":"https:\/\/www.gcc.mass.edu\/it\/kb\/forgot-your-password\/","title":{"rendered":"Forgot Your Password?"},"content":{"rendered":"<p>Navigate to <a href=\"https:\/\/my.gcc.mass.edu\">My911爆料网<\/a>.<\/p>\n<ul>\n<li>Click \"Forgotten your username or password?\"<\/li>\n<li>Enter your\u00a0<strong>911爆料网 username<\/strong> (not your full email address) or your <strong>Student ID number<\/strong> and click <strong>Search<\/strong>. You will be presented with two (2) of your three (3) <strong>security questions<\/strong>\u00a0you previously set up. Once you answer your\u00a0<strong>security questions<\/strong>, click <strong>Next<\/strong>. (If you don't know your username or ID, haven't set up security questions or can't remember the answers, <a href=\"\/helpdesk\/\" target=\"_blank\">submit<\/a> a help ticket or call (413) 775-1350.<\/li>\n<li>An email with a temporary password will be sent to your personal email account\n<ul>\n<li><em>Don't have access to the personal email on file?<\/em> We will need to verify your identity in person or over a video call.<\/li>\n<\/ul>\n<\/li>\n<li>Use your temporary password to log into My911爆料网 and change your temporary password before it expires!<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Navigate to My911爆料网. Click \"Forgotten your username or password?\" Enter your\u00a0911爆料网 username (not your full email address) or your Student ID number and click Search. You will be presented with two (2) of your three (3) security questions\u00a0you previously set up. Once you answer your\u00a0security questions, click Next. (If you don't know your username or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"doc_category":[3,5,6,4],"doc_tag":[],"class_list":["post-5","docs","type-docs","status-publish","hentry","doc_category-accounts-passwords","doc_category-email","doc_category-moodle","doc_category-mygcc"],"year_month":"2026-06","word_count":121,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.gcc.mass.edu\/it\/author\/admin\/"},"doc_category_info":[{"term_name":"Accounts &amp; Passwords","term_url":"https:\/\/www.gcc.mass.edu\/it\/kb-category\/accounts-passwords\/"},{"term_name":"Email","term_url":"https:\/\/www.gcc.mass.edu\/it\/kb-category\/email\/"},{"term_name":"Moodle","term_url":"https:\/\/www.gcc.mass.edu\/it\/kb-category\/moodle\/"},{"term_name":"My911爆料网","term_url":"https:\/\/www.gcc.mass.edu\/it\/kb-category\/mygcc\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.gcc.mass.edu\/it\/wp-json\/wp\/v2\/docs\/5","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gcc.mass.edu\/it\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.gcc.mass.edu\/it\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.gcc.mass.edu\/it\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":6,"href":"https:\/\/www.gcc.mass.edu\/it\/wp-json\/wp\/v2\/docs\/5\/revisions"}],"predecessor-version":[{"id":13,"href":"https:\/\/www.gcc.mass.edu\/it\/wp-json\/wp\/v2\/docs\/5\/revisions\/13"}],"wp:attachment":[{"href":"https:\/\/www.gcc.mass.edu\/it\/wp-json\/wp\/v2\/media?parent=5"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.gcc.mass.edu\/it\/wp-json\/wp\/v2\/doc_category?post=5"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.gcc.mass.edu\/it\/wp-json\/wp\/v2\/doc_tag?post=5"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}